We’ve combined our extensive experience, thought leadership, and hundreds of best-in-business examples to create a comprehensive resource for achieving organizational excellence. Written by Mark David Jones and J. Jeff Kober, with a forward by Lee Cockrell, former Executive vice President of Walt Disney World, you’ll find great solutions for building solid brands, [...]
Mark Jones has worked with this great organization. I personally had visited In-and-Out Burger several times over the years–especially on trips to California. But I had always gone through the drive-in. Therefore, there was not much to judge of the experience other than product and price–which was always great.
This last summer I was [...]