We’re providing a great one-day benchmarking program in San Antonio as part of the SHRM Emerging LEAD(HR) conference. We’ve partnered with SHRM in the past to provide these events, which have included incredible benchmarks such as The Mayo Clinic, McDonald’s Hamburger University, JetBlue, and Scripps Hospital. Our programs stand apart from the rest of the conference as unique opportunities to get “into the trench” and see what world-class organizations do.
This year as part of the conference, we’ll be visiting three fantastic benchmarks. First is USAA, who see over 10 million military families with financial products like life and auto insurance. USAA is listed by Fortune Magazine again this year as one of the best companies to work for. Their customer service is considered outstanding, and is a reflection of the attention they pay to creating a customer-centric culture.
Attendees will then join us at Maggiano’s Little Italy for lunch. If you haven’t dined at Maggiano’s, it’s a dining treat. But in addition to enjoying their fabulous pasta, we’ll hear from leadership at Maggiano’s about what makes their organization successful. We invited them to share their story with attendees from Singapore last fall when we did a program out in LA. There were so many questions from the attendees, that we had ended up being bounced out at the end for an incoming wedding party! You definitely want to hear from them.
After lunch, it’s off to Rackspace Hosting. We visited them a few years prior when we were last in San Antonio. This was the hit of that program. These people aren’t focused on being the best in customer service providers in the cloud arena–they’re intent on beating the Disney’s and the Ritz Carlton’s for legendary service. We’ll have a chance to visit their unique facilities and hear from leaders there. They have a service culture all their own–and it’s an exciting place to be.
If you want to see how your organization can move to the next level, be sure to join us in Texas on October 7th. You can click World Class Benchmarking Program for more information. Don’t visit the SHRM conference and not take advantage of this program. It will be the highlight of your stay in San Antonio. See you there!
And if you want a unique benchmarking experience for your own organization, let us know. We host clients across the globe to locations the world over. Our benchmarking experiences are renowned for their focus on showcasing real-world results by building a world-class branch and a customer-centric culture. Call us today at 407-973-3219, and let’s discuss the possibilities for your own group!