2015 Harris Poll: Reputation of America’s Greatest Companies

This February, Harris Poll has come out with its 2015 Reputation Quotient. It provides a scorecard of the reputations of the most visible companies in the U.S. as perceived by the general public, as well as by opinion elites–something that is new to the annual Harris Poll. It’s based on the following dimensions: Vision & … Read more2015 Harris Poll: Reputation of America’s Greatest Companies

Is Quality Guaranteed?

In a “carnival-style” retail shop at Disney California Adventure, I found this humorous play on the oft repeated phrase, “Quality Guaranteed.” “Quality Guaranteed” is such an overused statement. It usually is used as a gimmick to get you to go with doing business with an organization. Seldom is it really meant. If I found an … Read moreIs Quality Guaranteed?