Workshop & Custom Program Testimonials

We are proud that our work, individually and collectively, has made a significant difference for professionals all over the world. The following gives you a sense of what we have to offer:

“I thought I’d done this 100 times before, what are they going to teach me this time that I haven’t learned? This really made me stop and look at what we do as a hotel and what I do as a person. Am I doing it right every day?” she says. “Honestly, Starwood has really thrown me a loop with this training. I never expected anything like this. They really earned my loyalty.

MR, GM of Four Points Sheraton, Cocoa Beach—As quoted in USA Today

“Working with you for the last 14 months has been a pleasure. Your creativity and passion for the customer experience has helped file our success…the range of skills and creativity you brought supported us in our goals and allowed us to meet our objectives and deadlines. We appreciate your talents and expertise.”

RM, Training Manager, FedEx Freight

“The material that you presented and the manner in which it was presented was extremely well received by the seminar attendees. Specifically, the attendees thought the information was extremely valuable and useful for their businesses. When we asked the attendees how they would rate the speaker, you were rated the highest score possible on all of the surveys that were returned.”

SD, President of West Orange Chamber of Commerce

“You were terrific! Our team thoroughly enjoyed your presentation and I believe your message will stick!”

GB, County Manager, Miami Dade

“I will definitely recommend you to organizations that are looking to improve their service levels and learn from the experts.”

L.R., City of Miami Beach


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