World Class Benchmarking® was borne out of a passion to help professionals bridge the gap between conceptual business strategy and successful tactical implementation. 

After accomplished careers with leading public and private sector organizations, Jeff Kober and Mark David Jones met while developing what would become known as the Disney Institute® - where business people from all over the world would come to learn how the Disney Corporation was so wildly successful.  Among other things, Jeff and Mark were each responsible for designing and implementing the business content which reveals the operational tactics that create customer and employee "magic".

During years of working together within the Disney organization as well as with dozens of the Fortune 100 companies, Jeff and Mark noticed a striking pattern followed by the world's most renowned organizations: regardless of industry, the most consistently effective followed the same singular model for excellence.

As their reputation for successful organizational transformation grew, leaders from other world-class organizations encouraged them to share the "behind the scenes" insights from their relationships with the best-of-the-best corporations around the world. 

In early 2005, they launched World Class Benchmarking® to share the proven approach to success via business management consulting and their open-enrollment programs in Orlando, Florida - expanding to Seattle, Dallas, and New York. 

Today, Jeff and Mark are thrilled to continue helping the businesses, the employees, the customers, and the communities realize their potential each and every day.  The next success could be yours!