Experience World Class Excellence by Benchmarking Not Just One, But Several Best-In-Business Organizations!
Ask Yourself:
- Are you looking to see results in action?
- Do you want to talk to leaders who make it happen?
- Do you want to get in the trench of employees?
- Are you wanting see it not just from one point of view?
- Do you want to be immersed in the customer experience?
- Are you looking for a program that’s completely out of the box?
Sign Up For a Program Unlike Any Other
Rather than sit inside a classroom or conference space day in day out, join us and let’s see excellence in action! Our benchmarking programs allow you to get into the trench of great organizations, experience their products and services, talk to their managers, and see behind the scenes. Concepts covered include the entire Chain Reaction of Excellence, where we study several best-in-class organizations.
Attend Our Next Course in Orlando!
We offer an open enrollment 3 1/2 day program you can attend. Our program isn’t just one benchmark, but a number of different organizations where we see insights in a way you can’t get elsewhere. While each course is different depending on availability, we visit any number of the following locations:
- Walt Disney World Resort
- Give Kids the World
- JetBlue Airlines
- NASA
- Waldorf Astoria
- Harley Davidson
- Ritz-Carlton
- Cirque du Soleil
- Celebration Healthcare–Part of the Advent Health System
- Seasons 52
- Reedy Creek Improvement District–Disney’s Government Organization
Our next program is November 17th-20th, 2020. Program begins around 2:00 PM on the first day and ends at approximately 3:00 pm on the final day. Course times will be confirmed once you are registered. Attendance is limited, so sign up soon to attend!
Investment
The program is priced at $3,995 and includes the following:
- 3.5 days of official World Class Benchmarking training
- Comprehensive workbook materials
- Guided field experiences to benchmarks in Central Florida
- Opportunities to hear from managers and leaders
- Opportunities to experience products & services directly
- Rare opportunities in some benchmarks to visit exclusive areas
- A welcome dinner, daily breakfast and lunch, plus refreshments
- 1 Day, 1 Park Walt Disney World pass per attendee
- Transportation to and from Benchmarking Experiences
- Copy of Lead with Your Customer: Transform Culture and Brand Into World-Class Results
- Copy of The Wonderful World of Customer Service at Disney
Returning Alumni, Students, Teachers, Non-Profit Employees, Military & Government Employees: $3,495. Groups of 3 or more participants, contact us. Note: The number of seats in courses may be limited.
Or…Create Your Own Custom Course
We’ll also work with organizations like yours to create your own benchmarking program. We’ve designed unique experiences that extend from a half-day, one stop location to multi-cities & countries that are over a week in length. We’ve hosted benchmarking programs in the following cities:
- Orlando, Florida–Our Hometown!
- Washington, D.C.
- Atlanta, Georgia
- Chicago, Illinois
- Dallas, Texas
- Pittsburgh, Pennsylvania
- Denver, Colorado
- Los Angeles, California
- San Diego, California
- Paris, France
- Shanghai, China
- Singapore
We’ve held great programs in locations around the world, but we can come close to where you are. Let us know where you would like to host your program, and let us propose a program that works for you.
Where Would We Benchmark?
Over the years we have visited dozens of wonderful organizations in the private, public and non-profit sectors. They include, but are not limited to:
- Westin Hotels
- Seasons 52
- Disneyland Resort
- Shamrock Foods
- Panda Express
- WP24 by Wolfgang Puck
- LAX Tom Bradley International
- The Grove L.A. at Farmer’s Market
- Virgin Airlines
- Red Door Interactive
- Coachella Indio Community Center
- Troon Golf Management
- Whole Foods
- Scripps Hospital
- Maggiano’s
- Home Depot
- USAA
- Methodist Hospitals
- Wynn Hotels
- Las Vegas Convention Center
- Mayo Clinic
- Marriott Hotels
- Brookfield Zoo
- McDonald’s University
- Whole Foods
- Cold Stone Creamery
- Westin Hotels
- Smithsonian Museum
- REI
- Harley Davidson
- BNSF
- Sewell Automotive
- SouthWest Airlines
- imc2
- Hard Rock Café
- Perkins-Coie Law
- Changi Airport
- Certis CISCO Security
- Smart Nation
- Marina Bay Sands Hotel
- DHL Innovation Centre
- Shanghai Disney Resort
- National Eye Centre
- AliBaba/AliPay
- CTrip
- Disneyland Paris Resort
- Walt Disney World Resort
- SunTrust
- Give Kids the World
- JetBlue Airlines
- NASA
- Panera Bread
- Gaylord Hotel
- Waldorf Astoria
- Harley Davidson
- Ritz-Carlton
- Nordstrom
- Cirque du Soleil
- Orlando Florida Mall
- The Mall at Millennia
- Whole Foods
- Celebration Healthcare
- Seasons 52
- Reedy Creek Improvement District
Next Steps
Reach out to us and let’s chat. That way we can discuss your needs and give you a no-cost proposal for your upcoming event.
