For those who love benchmarking the best practices of the Walt Disney Company, good news! We do too! And here’s the truth–we’ve published more about those insights than any other. In addition to posts and articles, we’ve written several books that look in an honest way that not only celebrates what’s working, but points out lessons of where it could improve. Our focus is giving you practical insights that help you create “pixie dust” in your own real world organization – and these books offer just that:
Disney, Leadership and You by J. Jeff Kober is available on Amazon. For those who have been touched by the world of Disney, this volume offers not only an inside look of how leaders at Disney create the magic, but how you can apply those principles and ideas to your own business.
Over the years, the Walt Disney Company has emerged as the most successful entertainment corporation around the globe. This book examines the leaders who have led this enterprise to greatness. You’ll learn “behind-the-scenes” stories, spanning the founding Walt and Roy Disney years through to the “Disney Decade” of the 90’s and up to the latest lessons from Disney’s current CEO, Bob Iger and the impressive expansion of this global brand. Disney, Leadership and You shares the tales and personal leadership stories of nearly 100 remarkable animators, Imagineers, and Cast Members. You’ll get not only insights but inspiration for being the leader you need to be to create your own amazing legacy.
The Wonderful World of Customer Service at Disney, also available on Amazon, is a celebration of great business practices that can be applied to your own service organization. See it from the eyes of J. Jeff Kober, recognized as the foremost thought leader in benchmarking practices at Disney.
Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney, The Wonderful World of Customer Service at Disney offers smart ideas and practical solutions for delivering an amazing customer experience. Whether you are in the private, public, or non-profit sector, you will find solutions that can help you take your organization to the next level. Order your copy today at Amazon.com.
In addition, J. Jeff Kober celebrates Disney’s Hollywood Studios, and the stories, tales, and business lessons behind it!
If you love Disney, if you love all things Hollywood, or if you love the Disney theme parks, you are going to love Disney’s Hollywood Studios: From Show Biz to Your Biz. J. Jeff Kober celebrate the stories, tales and important lessons behind this impressive Disney operation!
This is the most comprehensive story of the Disney’s Hollywood Studios ever told. Books have been written about Walt Disney World, the Magic Kingdom, Epcot, and even Disney’s Animal Kingdom, but other than the wonderful, but brief Imagineering Guide, there has never been another book that showcased this park so fully. You’ll find numerous stories that document how Disney has approached this park, its daily operation, and its unique attractions – such as the most complete description of the Tower of Terror shared with the public to date. You’ll discover rare stories about the making of Rock ‘n’ Roller Coaster, the creation of the Indiana Jones Stunt Spectacular, and about the rise and fall of Disney Feature Animation Florida. Did you know that one of the biggest deals in Hollywood was created at The Brown Derby restaurant here at Disney’s Hollywood Studios? For that insider story and more, order your copy today!
