For decades we have had the experience of associating with the Walt Disney World Company, to include our years leading programs at The Disney Institute. This week is the biggest Disney fan convention ever. Here over 100,000 people will gather together to celebrate all things Disney. Additionally, Disney has announced major dining and recreational amenities coming to their new Reflections Lodge being built along the shores of Bay Lake, not far from the Magic Kingdom at Walt Disney World. This Disney Vacation Club property will attract those who truly want to be a part of the magic. Both this new resort as well as the DVC event underscore the power of customer loyalty. To see more, check out the following video on YouTube.
All of this underscores our Chain Reaction of Excellence model. If you want customer loyalty, you have to pay attention to the steps that make it happen:
Here’s some insights you may want to take back to your own organization:
- How important is it that your customers continue to do business with you?
- How does customer loyalty play into your own organization’s growth strategy?
- What vehicles are you putting in place whereby you can cultivate greater customer loyalty?
To make this happen in your organization, reach out to us today. We have helped hundreds of organizations take their customer loyalty to the next level. Call today!
