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Tag: Efficiency

Government Service Like a Sloth

February 11, 2016 Jeff Kober Leave a comment

While the film has yet to come out, the scene couldn’t be funnier. It’s a preview of Disney’s new film,…

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Posted in: Customer Service, Government Filed under: Efficiency, Government, Zootopia

Disney’s Four Keys: Improving the Guest Experience

June 20, 2012 Jeff Kober

Since the mid 1960s, Disney has had Four Keys for delivering great service: Safety Courtesy Show Efficiency They are a…

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Posted in: Customer Service Filed under: Benchmark, Corporate University, Courtesy, Customer Service, Efficiency, Safety, Show, Values, Walt Disney Company

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