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Tag: Golden Rule

Cash, Gold and Penneys

January 25, 2016 Jeff Kober Leave a comment

Did you know that the man who founded J.C. Penney had “Cash” for a middle name? It’s actually James Cash…

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Posted in: Customer Service, Leadership Filed under: Customer Service, Golden Rule, J.C. Penney

The Golden Rule & The Platinum Rule

July 25, 2013 Jeff Kober Leave a comment

A few years ago, I found myself outside a hospital walking past this presentation. Following the name of the hospital, the…

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Posted in: Uncategorized Filed under: Golden Rule, Hospital, Platinum Rule

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