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Tag: Google

Making Professional Development Intentional

March 8, 2016 Mark Jones Leave a comment

Our previous post mentioned the effect of not having employee development processes in place. Organizations can’t remain passive about employee development…

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Posted in: Employee Engagement Filed under: Career Services Strategy, Employee Development, Google

From the Model T to Drones: Anticipating Customer Needs

January 13, 2016 Jeff Kober Leave a comment

Most all of us are familiar with the quote by Henry Ford: “If I asked people what they wanted, they…

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Posted in: Customer Service Filed under: Apple, Customer Service, Google

Congratulations to Great Organizations

March 8, 2013 Jeff Kober Leave a comment

A distinct feature about World Class Benchmarking programs is that we spend very little time in the classroom. We usually…

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Posted in: Uncategorized Filed under: Darden, Google, Marriott, Nordstrom, Rackspace Hosting, REI, Whole Foods Market

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