It’s difficult for most bureaucratic structures in government to think of serving constituents as customers, much less giving customer advocacy…
Last week during the Democrat National Convention, Vice President Joe Biden appeared on Morning Joe to discuss his decision not…
While the film has yet to come out, the scene couldn’t be funnier. It’s a preview of Disney’s new film,…
A few weeks ago, Mark David Jones and I went to visit a client together. Whenever Mark travels, he uses…
