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Tag: J. Jeff Kober

Disney, Leadership and You

November 6, 2018 Jeff Kober Leave a comment

Overview Disney, Leadership and You by J. Jeff Kober is now available on Amazon. For those who have been touched by the…

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Posted in: Leadership Filed under: Disney, Disney Leadership and You, J. Jeff Kober, Leadership

The New 2nd Edition of The Wonderful World of Customer Service at Disney

January 17, 2014 Jeff Kober Leave a comment

I’m very excited to announce the 2nd Edition of The Wonderful World of Customer Service at Disney. When the first…

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Posted in: Uncategorized Filed under: Be Our Guest, Customer Service, Disney, Disney Service Behaviors, Disneyland, FastPass+, High Tech, J. Jeff Kober, Michael Eisner, MyMagic+, The Wonderful World of Customer Service at Disney, Walt Disney World

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