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Tag: Leadership Excellence

Connecting The Chain Reaction of Excellence

November 7, 2016 Jeff Kober Leave a comment

Our thought leadership about how to make organizations successful has led to the following model: Moving from right to left,…

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Posted in: Customer Service, Employee Engagement, Leadership Filed under: Chain Reaction of Excellence, Customer Satisfaction, Employee Engagement, Fred Reicheld, Gallup, Lead With Your Customer, Leadership Excellence

What About Unions?

February 9, 2016 Jeff Kober Leave a comment

In many of our programs, we’re asked about the best way to deal with unions. We deal with a wide variety…

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Posted in: Leadership Filed under: Leadership Excellence, Unions

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